Terms and conditions and house rules
Below are the general conditions and house rules of K’dans studio ‘in motion’. Below you can also find additional conditions regarding the training given.
By enrolling at K’dans studio ‘in motion’ you agree to our terms and conditions and house rules.
Registration K’dans studio ‘in motion’
- Registration as a member at K’dans studio “in motion” is done by filling in the information under the registration button.
- When purchasing a subscription, single lesson, private lesson or workshop, you have a payment obligation.
- If you purchase a product you will owe a one-time “registration/tag fee” (with the exception of workshops).
- Relevant health/physical condition information should be reported in writing (offered in the app).
- Your account has a (digital) photo (you have to upload it yourself. On this photo you are clearly visible as a person, there are no other people on the photo.
Payment terms
- Payment of monthly subscriptions is made the1st of the month by direct debit.
- The subscription fee is charged on an ongoing basis per calendar month and is based on the price associated with the subscription.
- Payments for single lessons are made at the time of booking the lesson.
- Payments for requested private lessons are made after the request has been accepted, this can be done via direct debit, debit card, contact or payment link.
- There are no refunds on purchased products or monthly subscriptions.
- Failure to pay on time will result in administrative and/or collection fees being charged.
Reservations and cancellations
- You register for classes associated with your subscription or purchased product.
- If you do not have a valid product, prior to class, we will charge you via direct debit;
- Catch-up is possible in the current subscription period (monthly subscription: calendar month).
- Credits are not transferable.
- For all classes, reserved classes can be cancelled up to 12 hours prior to the class, in which case you will receive your credit/lesson back. If you do not cancel in time you will lose the credit/lesson.
- Products purchased separately, such as single lessons and private lessons, are valid for up to 3 months after purchase.
- With subscriptions, you are entitled to a fixed weekly reservation. Depending on your subscription up to a maximum of 4 fixed reservations per week.
- Only in cases of absence of less than 3 months can the permanent reservation be maintained.
- Registration and participation in classes is done electronically with a “droplet” and a (digital) photo; if the droplet is lost, fees will be charged.
- K’dans reserves the right to take out your regular reservations if you have not signed yourself out 4 times in a row.
- For all subscriptions, if you exceed the number of classes in your subscription, K’dans will charge you for the remaining classes.
Cancellations, changes or (temporary) absences
- Termination, change or (temporary) absence must be made no later than 14 days before the end of the month (in writing/email or via the messaging function in the app).
- Absence due to illness or pregnancy should be reported as soon as possible (in writing/email or via the messaging function in the app);
Private lessons
- Private lessons can be requested in the schedule;
- If application agrees, the lesson will be charged afterwards via direct debit or payment in the studio.
Liable
- Participation in classes, workshops, private lessons, trainings is at your own risk. The participant cannot make any claims against K’dans studio ‘in motion’.
- K’dans studio ‘in motion’ is not responsible for missing items.
- K’dans studio ‘in motion’ is not liable for acquiring injuries and/or their consequences.
- It is the client’s responsibility to inform the instructor of any complaints/injuries prior to class.
Changes by K’dans studio ‘in motion’
K’dans studio ‘in motion’ reserves the following right:
- adjusting class times;
- Increasing annually prices of subscriptions, single classes, workshops and trainings.
House Rules
- You can participate in the class only if you are present at the start.
- Only indoor shoes are allowed throughout the studio.
- You bring your own large towel or mat.
- Instructions from staff should be followed.
Additional terms and conditions STOTT PILATES training courses
- The specific registration, payment and cancellation rules or other conditions will be announced prior to the training or workshops via the website (always subject to change).
- Maximum number of places, treatment application in order of entry.
- Prerequisites to participate in the training are discussed in advance through an intake with the Instructor Trainer.
- Registration is via a registration form which is sent after the intake.
- Course registration (credits) takes place only after submission of complete file and payment.
Cancellation Policy:
- Within 14 days of booking confirmation 100%
- up to 28 days before the course start date 100%
- up to 27 to 14 days before the course start date 50%
- up to 13 to 0 days before the course start date 0%